A ticketing system or help-desk cost about $15,000 (give or take) to get a ticketing application.
For these financial institutions, customer service is one of the ways they stay in business, and one of the most effective way to achieve this is when your technology partner is closer to you.
Benefits of the ticketing module are:
1.It helps create simple communication system between our customers and us.
- It helps us to keep track of their complaint,requests, or enquiry.
- Its cost efficient and easy to use for the MFI’S and MFB’s.
- It enables the users work effectively, remotely and independently while using the Sysbanker EE.
- The ticketing module works perfectly on our mobile devices as the entire system is mobile responsive.
MFI’S that have different locations will find this very important, as Sysbanker EE not only handles multiple branch network, the ticketing module works in all the locations the MFB’S may have, this means that they have a pool of tickets in the system.
Sysbanker EE, your reliable partner in microfinance banking.
Kindly reach out to us at Mira Technologies or visit our website https://www.miratechnologiesng.com/products/sysbankeree/ or call Jumoke on 08168002506.